Before using the http://artificialflowervalley.com website (Service) run by Artificial Flower Valley (referred to as “us,” “we,” or “our”), please carefully read these Terms of Service (the “Terms”).

Your acceptance of and adherence to these Terms will determine your ability to access and use the Service. All users, visitors, and other individuals who use the Service are subject to these Terms.

You accept these Terms by using the Service or by accessing it. You are not permitted to use the Service if you disagree with any portion of the terms.

Dispatch Time

Orders will be dispatched within 3-4 working days from the date of payment confirmation.

Payment Policy

1. Full advanced payment is required for all orders.
2. An opening video is mandatory before dispatching the order.

Return and Exchange Policy

1. No return or exchange is permitted.
2. Damages incurred during transit are not covered.

Customization

Customization of ready bunches is available for an additional ₹200 advance payment, which will be adjusted against the order total.

Liability

We are not liable for any loss or damage incurred during transit.

Packing Charges

1. Packing charges are applicable
• ₹30 for local parcel within Mumbai or nearby areas.
• ₹60 for local parcel outside Mumbai and Maharashtra.
• ₹300 will be charged for each parcel for transport.

Courier Partners

1. SKY KING COURIER
2. ST COURIER
3. PROFESSIONAL COURIER
4. SHIP ROCKET
5. DELHIVERY
6. XPRESSBEE
7. TRACK ON
8. TIRUPATI

Contact Us

If you have any questions about these Terms, please contact us.